Raleigh Group
Health & Medical · Pediatrics

Raleigh Group

2860 Covington Pike, Memphis, Tennessee, 38128

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

The Raleigh Group is a highly polarized clinic. Many parents love specific doctors like Dr. Pala and Dr. MacGaw, praising their bedside manner and care. However, there is a massive volume of complaints regarding long wait times, rude front desk staff, and difficulty reaching the office by phone. The clinic serves a large population, which seems to impact the overall efficiency and patient experience.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Bring patience and a good attitude; the clinic is busy, but the clinical care from the doctors is often worth the wait.

High patient volume
Inconsistent administrative service
Pros & Cons

✓ What Works Well

  • Some doctors are excellent and caring
  • Accepts state Medicaid
  • Good for routine care

✗ Areas to Improve

  • Extremely long wait times
  • Rude and unprofessional front desk staff
  • Difficulty reaching the office by phone
Frequently Asked Questions
  • Why is the wait time so long?
  • How can I reach the office for refills?
User Feedback

The doctors are great, but the staff is terrible.

I waited for hours for a short visit.

Great care if you have the patience for the wait.

Location Details
Street: 2860 Covington Pike
Neighborhood: Raleigh
City: Memphis
State: Tennessee
Postcode: 38128
Country: United States
Location
2860 Covington Pike, Memphis, TN 38128
Quick Info
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