Raleigh Hand to Shoulder Center
3701 Wake Forest Rd, Raleigh, North Carolina, 27609
The surgeons here are highly regarded for their skill, but the office staff is a frequent source of frustration. Patients love the clinical outcomes but often struggle with the administrative side, including paperwork and billing. It's a classic case of great doctors, challenging office management.
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Follow up on your paperwork early and often; don't rely on the office to meet deadlines.
✓ What Works Well
- Skilled surgeons
- Effective treatments
- Great physical therapy
✗ Areas to Improve
- Unprofessional office staff
- Billing issues
- Slow paperwork processing
- How long for FMLA paperwork?
- Do you take my insurance?
- What is the recovery time?
Doctors are great, staff is rude
PT is excellent
Efficient clinical care
- Category Health & Medical
- City Raleigh
- State North Carolina
- Postcode 27609
- Country United States
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