Rancho Family Medical Group - Fallbrook
521 E Elder St, # 102, Fallbrook, California, 92028
Patients generally have high confidence in the medical expertise of the doctors at Inland Eye Specialists, particularly Dr. Cooper. The clinical care is described as thorough and professional. However, the front-office and optical staff are frequently cited as a major pain point, with reports of condescending behavior, poor communication, and errors in ordering glasses or contacts. It is a clinic where the doctors are excellent, but the support staff often fails to meet the same standard.
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If you need glasses, consider ordering them elsewhere to avoid the potential administrative headaches with their optical department.
✓ What Works Well
- Highly skilled doctors
- Thorough eye exams
- Modern facility
✗ Areas to Improve
- Unhelpful optical staff
- Poor communication on orders
- Long wait times
- Why is it so hard to get my glasses?
- Are the doctors good?
Dr. Cooper is fantastic, but the front desk is a headache.
Great medical care, terrible optical service.
Plan for long waits.
- Category Health & Medical
- City Fallbrook
- State California
- Postcode 92028
- Country United States
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