Rand Auto Techs
115 E University Dr, Arlington Heights, Illinois, 60004
Rand Auto Techs (formerly Car-X) has a mixed reputation. Many long-term customers praise the manager, Kevin, for his honesty and integrity, noting that he often goes above and beyond to ensure customer satisfaction. However, there are significant complaints regarding inconsistent service quality, poor communication, and occasional upselling. The shop seems to rely heavily on the reputation of specific staff members.
We analyze 76 public reviews for Rand Auto Techs using our data models and filter out spam to highlight only authentic feedback.
Try to work with the manager directly for the best experience.
✓ What Works Well
- Friendly and helpful management
- Honest assessments
- Good value for money
✗ Areas to Improve
- Inconsistent service quality
- Poor communication
- Reports of unnecessary upselling
- Are they open on weekends?
- Do they offer a warranty on repairs?
- Is an appointment necessary?
Kevin is great, very trustworthy.
Mixed experiences with different staff.
Good service, but watch out for upselling.
- Category Automobile
- City Arlington Heights
- State Illinois
- Postcode 60004
- Country United States
