5 W Sample Rd, Pompano Beach, Florida, 33064
The Rand Eye Institute is highly regarded for its top-tier medical expertise and surgical outcomes. However, the patient experience is severely marred by extreme wait times, overbooking, and a perceived focus on profit over patient comfort. Many patients feel like they are in a 'factory' and that their time is not respected, despite the high quality of the doctors.
Plan to spend at least half a day at the office; bring a book, snacks, and plenty of patience.
✓ What Works Well
✗ Areas to Improve
The doctors are brilliant, but the wait is unbearable.
I feel like a number in a factory.
Great care, but bring a book and a snack.