Randolph Automotive Servicenter
Automobile · General Auto Repair

Randolph Automotive Servicenter

1241 N Main St, Randolph, Massachusetts, 02368

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Randolph Automotive Servicenter has a very divided customer base. Many long-term clients praise the friendly staff, convenient location, and efficient service. On the other hand, there are numerous complaints about poor customer service, long wait times, and feeling overcharged or misled. It appears to be a shop that works well for routine maintenance but can be frustrating for more complex issues.

Our Review Process
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Most Relevant
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Highest rating
17
Lowest rating

We analyze 75 public reviews for Randolph Automotive Servicenter using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

Make an appointment and confirm it the day before to ensure you are prioritized.

General Repair
State Inspections
Pros & Cons

✓ What Works Well

  • Convenient location with Dunkin' on-site
  • Friendly staff for many
  • Efficient for routine maintenance

✗ Areas to Improve

  • Poor customer service experiences
  • Long wait times even with appointments
  • Mixed feedback on repair accuracy
Frequently Asked Questions
  • Do you take walk-ins for inspections?
  • How long will my oil change take?
  • Can you diagnose my car's noise?
User Feedback

Always friendly and efficient.

Had a terrible experience with the front desk.

They fixed my car when others couldn't.