Automobile · Auto Body Shop

Randy's Auto Body

86 S Yonge St, Ormond Beach, Florida, 32174

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Randy's Auto Body is a mixed bag. Many customers rave about Kathy's helpfulness and the quality of the bodywork, especially for insurance claims. However, there are significant complaints about communication, missed deadlines, and some quality control issues on specific jobs. It seems like a shop that can do great work when things go smoothly, but can be difficult to deal with if complications arise.

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We analyze 76 public reviews for Randy's Auto Body using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you are paying out of pocket, get a very detailed written estimate and timeline before starting.

Insurance Specialist
Bodywork Focus
Pros & Cons

✓ What Works Well

  • Excellent paint matching
  • Helpful with insurance claims
  • Friendly front office staff

✗ Areas to Improve

  • Poor communication on timelines
  • Missed deadlines
  • Some reports of poor quality control
Frequently Asked Questions
  • Do they work with all insurance companies?
  • How long is the typical wait for bodywork?
  • Do they offer free estimates?
User Feedback

Great for insurance work

Communication needs improvement

Quality can be hit or miss