Randy's Transmissions
121 E 1280 N, Tooele, Utah, 84074
Customers are split between high praise for the shop's technical skill and deep frustration over warranty issues. Many report that the transmissions shift like a dream and the staff is super helpful with DIY advice. However, a vocal group feels burned by failed units and a lack of accountability when things go wrong. The shop seems to have a loyal following for performance builds, but the after-sales support is a major pain point for some. It is a classic case of a shop that is spot on when it works, but a headache when it doesn't.
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Always clarify if your specific build requires an aftermarket tune before installation to avoid shifting issues.
✓ What Works Well
- Excellent technical knowledge for diesel trucks
- Helpful staff providing DIY tips
- Noticeable performance improvements
✗ Areas to Improve
- Warranty claims are difficult to resolve
- Communication gaps during repairs
- Some reports of premature unit failure
- Does the warranty cover labor if the unit fails?
- Do I need a custom tune for a stage 2 build?
- How long is the typical turnaround for a rebuild?
The transmission shifts like butter now.
They really know their stuff when it comes to diesel.
Warranty support is a total nightmare.
- Category Automobile
- City Tooele
- State Utah
- Postcode 84074
- Country United States
