Rapid Response Plumbing, Heating & Cooling
Home Services · Plumbing & HVAC

Rapid Response Plumbing, Heating & Cooling

14346 Lebanon Rd, Suite D, Old Hickory, Tennessee, 37138

Google Maps Updated: 20 May 2026
Authenticity Score: 89/100
About

Rapid Response is known for its speed and reliability. Customers appreciate the quick scheduling and the use of tracking links for technicians. While most feedback is positive regarding the quality of work, some customers have noted concerns about pricing and the use of AI in their customer service system.

Our Review Process
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Highest rating
19
Lowest rating

We analyze 78 public reviews for Rapid Response Plumbing, Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 90/100
Communication 88/100
Pro Tip

They use a geolink tracking system so you can see exactly when the technician will arrive.

Same-day service
Membership plans
Pros & Cons

✓ What Works Well

  • Fast response time
  • Clear communication
  • Professional technicians

✗ Areas to Improve

  • Pricing can be high
  • AI customer service confusion
Frequently Asked Questions
  • Do you offer same-day service?
  • Is your pricing transparent?
  • What is your membership plan?
User Feedback

Technicians are knowledgeable and friendly

Tracking link is a great feature

Some services feel pricey