Raul G. Martinez, MD - Texas Pain Experts
3202 Cherry Ridge Dr, Suite 103, San Antonio, Texas, 78230
Dr. Martinez and his team are highly regarded for their compassionate and effective pain management care. Many patients report significant improvements in their quality of life. However, there are consistent complaints about the front desk staff, who are often described as rude and unprofessional. It is a clinic where the medical care is excellent, but the administrative experience can be a major hurdle.
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Be very careful with appointment scheduling and cancellations, as their policies are strictly enforced.
✓ What Works Well
- Compassionate and effective doctors
- Significant pain relief
- Professional medical staff
✗ Areas to Improve
- Rude and unprofessional front desk
- Difficulty with scheduling
- Strict and sometimes confusing policies
- How do I schedule an appointment?
- Why was my appointment cancelled?
Great doctors, but the staff is a disaster
Billing department is a mess
Great care if you can get past the admin
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78230
- Country United States
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