RAYUS Radiology a service of Alomere Health
111 17th Ave E, Alexandria, Minnesota, 56308
Patients generally praise the staff for being kind and professional, especially during MRI and CT scans. The facility is noted for its efficiency and modern equipment, which helps reduce anxiety. However, some users report significant frustration with administrative follow-ups, specifically regarding the transfer of digital scans to other providers. While the clinical care is often described as spot on, the billing and communication departments have received negative feedback.
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If you need your scans sent to another facility, call to confirm the transfer multiple times before your appointment.
✓ What Works Well
- Friendly and professional technicians
- Modern, comfortable MRI equipment
- Efficient check-in process
✗ Areas to Improve
- Poor communication regarding scan transfers
- Billing department difficulties
- Inconsistent follow-up on medical records
- Can I get my digital scans sent to another doctor?
- Is the MRI machine wide-bore for larger patients?
Staff are very kind and make patients feel at ease.
Administrative follow-up needs improvement.
Great experience with the actual medical procedures.
- Category Health & Medical
- City Alexandria
- State Minnesota
- Postcode 56308
- Country United States
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