RAYUS Radiology
23071 FL-7, Boca Raton, Florida, 33428
This facility is highly polarized. Many patients praise the staff for being kind, professional, and efficient, with specific shout-outs to Jazz, Gloria, and Tiffany. However, there is a recurring theme of poor administrative management, including long wait times, appointment cancellations without notice, and confusing billing practices. While the clinical staff is often seen as a bright spot, the front-end operations and scheduling system frequently frustrate patients.
We analyze 73 public reviews for RAYUS Radiology using our data models and filter out spam to highlight only authentic feedback.
Confirm your appointment the day before by calling the local office directly rather than relying on the central call center.
✓ What Works Well
- Kind and professional technicians
- Efficient imaging process once inside
- Good for claustrophobic patients
✗ Areas to Improve
- Frequent appointment cancellations
- Poor communication from scheduling
- Hidden fees and billing issues
- Why was my appointment cancelled without notice?
- Are there extra fees for credit card payments?
- Is the facility clean and modern?
Technicians are amazing, but the office is a mess.
Avoid the call center if possible.
Great imaging, but be prepared for long waits.
- Category Health & Medical
- City Boca Raton
- State Florida
- Postcode 33428
- Country United States
