9040 Quaday Ave NE, Otsego, Minnesota, 55330
RAYUS Radiology in Otsego is often praised for its clean facility and professional staff. Many patients find the imaging process quick and efficient. However, there are recurring complaints about poor communication, long wait times, and some technicians being perceived as unfriendly or unhelpful, particularly when patients need physical assistance.
If you need physical assistance, mention it clearly when scheduling and again upon arrival.
✓ What Works Well
✗ Areas to Improve
Great facility, but the technicians could be more supportive.
Quick and easy, but communication about the procedure was lacking.
Some patients felt rushed and unsupported.