Reagan Medical Center-Grayson Hwy
289 Grayson Hwy, Lawrenceville, Georgia, 30046
This clinic is highly polarizing. Many patients love the providers, especially Dr. Turner, and appreciate the walk-in convenience. However, there are frequent and severe complaints about administrative incompetence, billing errors, and long wait times. It seems to be a practice where the medical care is often good, but the patient experience is frequently ruined by poor office management.
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✓ What Works Well
- Walk-in convenience
- Caring and thorough providers
- Affordable self-pay rates
✗ Areas to Improve
- Long wait times
- Billing and insurance errors
- Poor administrative communication
- Why am I being billed for a past visit?
- How long is the wait time today?
Dr. Turner is great, but the office staff is a mess.
They care more about money than patient care.
I'm finding a new doctor due to the rude staff.
- Category Health & Medical
- City Lawrenceville
- State Georgia
- Postcode 30046
- Country United States
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