118-35 Queens Blvd, Suite 400, New York, New York, 11375
The reviews for this company are highly polarized. Many property owners praise the team for their professionalism, responsiveness, and ability to handle tenant issues, often noting that they provide peace of mind. On the other hand, a significant number of tenants and some owners report poor communication, slow maintenance responses, and issues with management transitions. It seems to be a company where your experience depends heavily on which specific agent you are assigned.
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If you are an owner, ask for a dedicated point of contact to ensure you don't get lost in the shuffle during transitions.
✓ What Works Well
✗ Areas to Improve
Lydia is a lifesaver for property owners.
Communication is non-existent when you need it.
They made the leasing process very smooth.