1320 Willow Pass Rd, Suite 600, Concord, California, 94520
This company is a tale of two experiences. If you get connected with Paola Perez, you are likely going to have a fantastic, seamless time. She gets rave reviews for being helpful and responsive. However, if you are stuck dealing with their automated systems or the general office, it can be a total nightmare. Many people find the tech-heavy, person-less process frustrating and feel like they are hitting a wall. It is a classic case of great individual service vs. a clunky corporate system.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are having trouble with the automated system, keep calling until you get a human; don't rely on the app.
✓ What Works Well
✗ Areas to Improve
Paola made the whole process so easy!
The automated system is a total waste of time.
I can't get anyone on the phone to help me.