6161 Transit Rd, Suite 10, East Amherst, New York, 14051
Rebecca Falsafi DDS MS PC has a polarized reputation. Many patients are thrilled with their orthodontic results and praise the clinical team's skill. However, there are significant complaints regarding administrative issues, including rude staff, poor communication, and aggressive billing practices. While the clinical outcomes are often excellent, the administrative experience is a major point of contention.
Keep detailed records of all your appointments and billing inquiries; follow up in writing if possible.
✓ What Works Well
✗ Areas to Improve
Great results, but the office is a mess
Professional care, but poor communication
Mixed experience with staff