689 Industrial Dr, Lewisberry, Pennsylvania, 17339
Patients generally appreciate the long-term relationships they have with the doctors, particularly Dr. Cox. The practice is seen as caring, thorough, and professional. However, there are significant complaints about administrative staff, particularly a coordinator named Scott, and rigid office policies that have led to patients being dropped from care.
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If you have administrative issues, try to speak directly with a nurse or the doctor, as the front desk staff can be difficult to work with.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a nightmare.
Dr. Cox is a gem, but the policies are too rigid.
Communication with the administrative team is very difficult.