Food & Beverage · Seafood Restaurant

Red Lobster

440 Walton Wy, Augusta, Georgia, 30901

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

The Red Lobster on Walton Way receives mixed reviews. Many diners praise specific servers like Pam and Nan for their exceptional, friendly service. However, there are significant complaints regarding long wait times, order errors, and occasional cleanliness issues. While some enjoy the food, others feel the quality has declined, making it a hit-or-miss experience for special occasions.

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We analyze 76 public reviews for Red Lobster using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 65/100
Pro Tip

Request a specific server if you've had a good experience with them before.

Service: Staff-dependent
Atmosphere: Casual Dining
Pros & Cons

✓ What Works Well

  • Exceptional service from specific staff
  • Cheddar Bay biscuits
  • Good food quality (when consistent)

✗ Areas to Improve

  • Long wait times
  • Order errors
  • Cleanliness concerns
Frequently Asked Questions
  • Is it good for special occasions?
  • How is the service?
  • Are the biscuits still good?
User Feedback

Ask for Pam or Nan for the best service.

Hit or miss for special events.

Biscuits are always a highlight.