Food & Beverage · Seafood Restaurant

Red Lobster

1814 Gallatin Pike N, Madison, Tennessee, 37115

Google Maps Updated: 16 May 2026
Authenticity Score: 78/100
About

This spot is a total mixed bag. While some customers rave about specific servers like Dill, others are fed up with cold, overcooked food and long wait times. The atmosphere is often described as chaotic or dirty, leading many to suggest the place should just shut down. It seems like a gamble; you either get a great meal or a total disaster. Most regulars only return because of one or two standout staff members.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 40/100
Pro Tip

Request a specific server like Dill to ensure you actually get your drinks and hot food.

Pros & Cons

✓ What Works Well

  • Exceptional service from specific staff like Dill
  • Some dishes like grilled shrimp are tasty
  • Good happy hour drink options

✗ Areas to Improve

  • Inconsistent food quality (cold, rubbery, or undercooked)
  • Poor cleanliness and hygiene
  • Long wait times even when not busy
Frequently Asked Questions
  • Why is the service so slow?
  • Is the restaurant understaffed?
  • Why is the food served cold?
User Feedback

Staffing issues are clearly affecting the experience.

The food quality is hit or miss.

Management needs to step up and address the cleanliness.

Location Details
Street: 1814 Gallatin Pike N
Neighborhood: Rivergate
City: Madison
State: Tennessee
Postcode: 37115
Country: United States
Location
ACROSS FROM RIVERGATE MALL, 1814 Gallatin Pike N, Madison, TN 37115
Quick Info
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