Food & Beverage · Seafood Restaurant

Red Lobster

5135 Xavier Dr, Cross County Mall, Yonkers, New York, 10704

Google Maps Updated: 17 May 2026
Authenticity Score: 82/100
About

This Red Lobster location is a classic spot that people either love or really struggle with. When the service is good, it is spot on, with many customers praising the friendly bartenders and servers. However, there are frequent complaints about long wait times, cold food, and poor management. It is definitely a place where the staff makes or breaks the experience.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 74 public reviews for Red Lobster using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Sit at the bar for faster service and better attention from the staff.

Pros & Cons

✓ What Works Well

  • Friendly and attentive servers
  • Cheddar Bay Biscuits are a hit
  • Good drink selection

✗ Areas to Improve

  • Inconsistent food quality
  • Long wait times for food
  • Poor management oversight
Frequently Asked Questions
  • Is there a wait for tables?
  • Do they offer military discounts?
  • Is the seafood fresh?
User Feedback

Service is hit or miss

Biscuits are always a win

Management needs to address kitchen delays

Location Details
Street: 5135 Xavier Dr, Cross County Mall
Neighborhood: Cross County
City: Yonkers
State: New York
Postcode: 10704
Country: United States
Location
CROSS COUNTY MALL, 5135 Xavier Dr, Yonkers, NY 10704
Quick Info
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