2091 Fruitville Pike, Lancaster, Pennsylvania, 17601
Patients are split between praising the friendly hygienists and expressing frustration with corporate-style management. Many report issues with billing transparency and aggressive upselling of procedures. While some find the care painless and thorough, others feel the dentist lacks bedside manner and professionalism. Scheduling conflicts and sudden office closures are common complaints.
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Always request a written treatment plan and verify with your insurance before agreeing to expensive procedures.
✓ What Works Well
✗ Areas to Improve
Hygienists are the highlight of the practice
Billing and insurance communication is a mess
Some patients feel pressured into expensive procedures