Health & Medical · Family Practice

Redmond Family Care

17530 NE Union Hill Rd, 140, Redmond, Washington, 98052

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

The clinic is highly polarized. While some patients praise the doctors for their care, there is a massive volume of complaints regarding the front desk staff, specifically regarding rudeness, unprofessionalism, and poor communication. Many patients feel the administrative side is a significant barrier to care.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 15/100
Pro Tip

The clinical care is often good, but be prepared for a difficult administrative experience.

High clinical competence
Very low administrative satisfaction
Pros & Cons

✓ What Works Well

  • Knowledgeable doctors
  • Flexible scheduling for some
  • Good clinical outcomes

✗ Areas to Improve

  • Extremely rude front desk
  • Poor phone communication
  • Discriminatory behavior reported
Frequently Asked Questions
  • Why is the staff so rude?
  • How do I get a call back?
User Feedback

Doctors are good, staff is a nightmare

Avoid if you value respect

Needs a total staff overhaul

Location Details
Street: 17530 NE Union Hill Rd, 140
Neighborhood: Redmond
City: Redmond
State: Washington
Postcode: 98052
Country: United States
Location
17530 NE Union Hill Rd #140, Redmond, WA 98052
Quick Info
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