17530 NE Union Hill Rd, 140, Redmond, Washington, 98052
The clinic is highly polarized. While some patients praise the doctors for their care, there is a massive volume of complaints regarding the front desk staff, specifically regarding rudeness, unprofessionalism, and poor communication. Many patients feel the administrative side is a significant barrier to care.
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The clinical care is often good, but be prepared for a difficult administrative experience.
✓ What Works Well
✗ Areas to Improve
Doctors are good, staff is a nightmare
Avoid if you value respect
Needs a total staff overhaul