2852 Redwood Pkwy, Vallejo, California, 94591
The clinical care provided by the doctors is generally praised, with many patients feeling well-cared for during their exams. However, the office management, particularly the front desk and billing departments, is a major source of frustration. Patients report long wait times, difficulty reaching staff, and confusing billing practices, which significantly detract from the overall experience.
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Always request a written quote for services and verify insurance coverage before your visit to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a nightmare.
Great eye care, but be prepared for administrative headaches.
The optical department is very helpful.