Reed City Dental
4909 Park St, Reed City, Michigan, 49677
Patients consistently rave about Dr. Gould and the clinical team, noting their gentle approach, professionalism, and ability to make even nervous patients feel comfortable. The office staff, however, is a frequent source of complaints, with issues ranging from billing confusion to perceived rudeness. Despite administrative hiccups, the quality of dental care keeps patients returning.
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Clarify all billing and insurance expectations before your procedure to avoid surprises at checkout.
✓ What Works Well
- Gentle and skilled dental care
- Friendly and professional clinical staff
- Conservative treatment approach
✗ Areas to Improve
- Billing and insurance confusion
- Occasional rude front desk interactions
- Strict payment policies
- Why do I have to pay upfront?
- Is the staff always this difficult?
Dr. Gould is the best dentist in the area
Clinical care is 5 stars, billing is 1 star
Very comfortable for nervous patients
- Category Health & Medical
- City Reed City
- State Michigan
- Postcode 49677
- Country United States
readers daily.