8633 TN-22, Dresden, Tennessee, 38225
This clinic is a vital resource for the community, with many patients praising the accessibility and the kindness of specific providers like Kelly Barnes. However, there is a clear divide in the patient experience; while some find it efficient and caring, others report significant frustrations with administrative follow-through, billing, and phone responsiveness. It is a 'hit or miss' experience depending on the day and the staff member.
If you are waiting on lab results, call the office directly and ask to speak with a nurse rather than waiting for a callback.
✓ What Works Well
✗ Areas to Improve
Kelly Barnes is excellent and thorough.
The front desk can be dismissive.
Referrals to specialists are sometimes delayed.