ReFocus Eye Health
12 Curtis St, Meriden, Connecticut, 06450
ReFocus Eye Health is recognized for Dr. Block's clinical expertise and thorough examinations. Many patients feel confident in the medical care they receive. However, the office is plagued by significant operational issues, including long wait times, overbooking, and poor administrative communication. Patients often feel like they are being 'herded like cattle,' which detracts from the quality of the medical experience.
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Schedule your appointments for the very first slot of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Expert clinical care
- Thorough examinations
- Knowledgeable staff
✗ Areas to Improve
- Excessive wait times
- Overbooked appointments
- Poor administrative follow-up
- Why are the wait times so long?
- How can I get a copy of my records?
Dr. Block is great, but the office management is a total mess.
I spent two hours there for a simple check-up. Never again.
The clinical care is spot on, but the service is lacking.
- Category Health & Medical
- City Meriden
- State Connecticut
- Postcode 06450
- Country United States
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