87 Grandview Ave, Waterbury, Connecticut, 06708
ReFocus Eye Health receives mixed reviews. Many patients appreciate the expertise of the doctors and the thoroughness of the exams. However, there are frequent complaints about long wait times, administrative disorganization, and billing issues. The clinical care is generally well-regarded, but the operational side of the practice often frustrates patients.
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Clear your schedule for the day; wait times can be unpredictable.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the wait is long
Billing is a total mess
Staff is nice but overwhelmed