Refocus Eye Health
1080 Day Hill Rd, Suite 301, Windsor, Connecticut, 06095
Patients generally trust the medical expertise of the doctors here, especially for surgeries. However, the front desk experience is a major pain point, with reports of unfriendly staff and long wait times. It is a solid spot for eye care if you can get past the initial administrative hurdles.
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Ask for the Bloomfield office if the Windsor location is fully booked or short-staffed.
✓ What Works Well
- Highly skilled doctors
- Successful surgical outcomes
- Helpful clinical staff
✗ Areas to Improve
- Unfriendly front desk reception
- Long wait times
- Lack of clear signage
- Do they accept my insurance?
- Is there a sign outside the building?
The doctors are great, but the front desk needs a serious attitude adjustment.
Great surgical results, but be prepared to wait.
The office environment could use a deep clean.
- Category Health & Medical
- City Windsor
- State Connecticut
- Postcode 06095
- Country United States
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