Reform ABQ
200 Oak St NE, Suite 7, Albuquerque, New Mexico, 87106
Reform ABQ is highly regarded for its compassionate and thorough primary care. Patients feel heard and valued, and many credit the team with significantly improving their health. However, there are consistent complaints about the administrative staff, including billing issues, poor communication, and long wait times. It's a practice where the clinical care is often excellent, but the administrative experience can be frustrating.
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Be persistent with follow-ups if you need records or insurance paperwork.
✓ What Works Well
- Compassionate and thorough doctors
- Excellent treatment outcomes
- Professional nursing staff
✗ Areas to Improve
- Poor administrative communication
- Billing errors
- Long wait times
- Why is it so hard to get a call back?
- Are the doctors really that good?
- Why is the billing so confusing?
Great doctors, but the front office is a mess.
They really helped me through my health journey.
Communication is a total drag.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87106
- Country United States
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