2918 S Reed Rd, Kokomo, Indiana, 46902
Refresh Dental in Kokomo receives highly polarized reviews. Many patients praise the friendly, gentle, and caring staff, noting that they feel comfortable and well-cared for. However, there are significant and recurring complaints about billing transparency, long wait times, and administrative disorganization. Some patients feel the practice is more focused on profit than patient care, leading to a mixed reputation.
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Always verify insurance coverage independently and ask for a detailed, written estimate before any procedure to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
Great care, but billing is a nightmare.
The staff is wonderful, but wait times are long.
Too much focus on financial gain.