Refresh Dental
11695 Market St, North Lima, Ohio, 44452
This location faces severe criticism regarding its administrative staff and office cleanliness. While some patients appreciate the clinical work of Dr. Petrakos, many report long wait times, rude front-desk interactions, and poor communication. The small waiting room is a frequent point of contention, and several reviewers feel the office prioritizes profit over patient care.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have dental anxiety, the sedation options are a plus, but be prepared for a frustrating administrative experience.
✓ What Works Well
- Dr. Petrakos is skilled and kind
- Effective oral sedation options
- Convenient for quick repairs
✗ Areas to Improve
- Extremely rude and dismissive front desk staff
- Small, crowded waiting area
- Poor communication regarding billing and insurance
- Why is the waiting room so small?
- How do I get a call back from the office manager?
Great dentist, but the staff makes it impossible to return.
The office feels dirty and unorganized.
Expect long waits even with an appointment.
- Category Health & Medical
- City North Lima
- State Ohio
- Postcode 44452
- Country United States
readers daily.