3575 Victory Group Way, Suite 100, Frisco, Texas, 75034
Dr. Koning is widely regarded as an empathetic and skilled pain management specialist who truly listens to his patients. Many patients feel he provides excellent relief and treats them like family. However, there is a significant divide regarding the office staff, with many complaints about poor communication, difficulty reaching the office by phone, and frustration over refill processes.
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Use email for communication rather than calling, as the office is notoriously difficult to reach by phone.
✓ What Works Well
✗ Areas to Improve
Dr. Koning is a gem.
The front office needs better communication.
Worth the wait for the quality of care.