4321 Medical Park Dr, #102, Durham, North Carolina, 27704
Patients are largely satisfied with the medical care, often highlighting the thoroughness and expertise of the providers. The practice is praised for being efficient and on-time. However, there is a recurring theme of frustration with the administrative staff, specifically regarding phone accessibility and a perceived lack of empathy. It's a solid choice for medical dermatology if you can navigate the front office.
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Use the patient portal for communication if you have trouble reaching them by phone.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk needs training.
Fast, efficient, and very professional.
Don't expect a warm welcome from the reception staff.