Regional Diabetes Center Covington - St. Elizabeth Physicians
1500 James Simpson Jr Way, Covington, Kentucky, 41011
Patients appreciate the medical expertise of the doctors, especially Dr. Eilerman and the nurse practitioners. However, the administrative side is a major headache. Long hold times, scheduling errors, and rude phone staff are common complaints. It seems like a great place for medical care if you can get past the front office hurdles.
We analyze 67 public reviews for Regional Diabetes Center Covington - St. Elizabeth Physicians using our data models and filter out spam to highlight only authentic feedback.
Use the patient portal for non-urgent questions to avoid long phone wait times.
✓ What Works Well
- Knowledgeable endocrinologists
- Caring nurse practitioners
- Thorough exams
✗ Areas to Improve
- Long phone wait times
- Scheduling errors
- Rude administrative staff
- How do I reach a nurse?
- Why was my appointment canceled?
- Do you see patients under 18?
Doctors are great, office is a mess
Hard to get an appointment
Very thorough care
- Category Health & Medical
- City Covington
- State Kentucky
- Postcode 41011
- Country United States
