1901 Redrock Dr, Gallup, New Mexico, 87301
The hospital receives polarized feedback. Many patients appreciate the professional and kind care from specific nurses and doctors, especially in radiology and lab services. However, significant complaints exist regarding long ER wait times, poor communication, and billing transparency. The facility is seen as a vital local resource but struggles with operational consistency.
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Patients report better experiences with scheduled services like radiology compared to emergency room visits.
✓ What Works Well
✗ Areas to Improve
Radiology staff were fast and efficient.
ER experience was disappointing due to lack of attention.
Great care for routine physicals.