Reid & Pederson Drainage
1762 S Dixie Hwy, #1, Crete, Illinois, 60417
Customers consistently praise the team for being prompt, professional, and highly effective at solving drainage issues. Many reviewers highlight the clear communication and the respectful way technicians treat their homes. While most experiences are stellar, a few clients noted frustrations with billing transparency and occasional communication gaps during complex repairs. Overall, the company is seen as a reliable, go-to spot for plumbing emergencies. Most people feel they get real bang for the buck despite the occasional hiccup.
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Ask for a clear, written estimate before work begins to avoid any surprises on the final bill.
✓ What Works Well
- Prompt and timely emergency response
- Professional and respectful technicians
- Clear communication throughout the service
✗ Areas to Improve
- Occasional billing surprises
- Inconsistent follow-up on complaints
- Limited scope of services (rodding only)
- Do you offer 24/7 emergency service?
- Can you handle pipe repairs beyond just rodding?
Technicians are spot on with their diagnostics.
Great value for the quality of work provided.
Office staff is helpful but can be hard to reach for disputes.
- Category Home Services
- City Crete
- State Illinois
- Postcode 60417
- Country United States
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