Automobile · General Auto Repair & Emissions

Reid's Auto Repair and Emissions

244 S Main St, Jonesboro, Georgia, 30236

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Reid's Auto Repair is a long-standing family business that is widely praised for its honesty, fair pricing, and professional service. Many customers have been coming for over a decade and trust Mr. Reid completely. However, there are some significant complaints about poor communication, rude behavior from the owner's wife, and inconsistent service quality. It is a shop that relies heavily on its reputation, but the customer experience can vary significantly depending on who you interact with.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
16
Lowest rating

We analyze 69 public reviews for Reid's Auto Repair and Emissions using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

If you have concerns, try to speak directly with Mr. Reid rather than the front-desk staff.

10+ years in business
Owner-operated
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Professional and knowledgeable owner
  • Long-term customer loyalty

✗ Areas to Improve

  • Rude and unprofessional behavior (specifically the owner's wife)
  • Poor communication
  • Inconsistent service quality
Frequently Asked Questions
  • Do they offer emissions testing?
  • Are they reliable for major repairs?
  • How do they handle warranty claims?
User Feedback

Many trust Mr. Reid with all their vehicles

Some feel the shop is unprofessional and dismissive

Praised for being a 'family-owned' business