Reimels Family & Cosmetic Dentistry
13605 Reese Blvd W, Huntersville, North Carolina, 28078
This practice is widely praised for its modern, spa-like environment and the high level of care provided by the doctors and staff. Many patients appreciate the thorough explanations and the gentle approach, especially for those with dental anxiety. However, there are recurring complaints about administrative issues, including billing errors, insurance confusion, and poor communication regarding records transfers. Despite these administrative challenges, the clinical care is generally rated very highly.
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Always double-check your insurance coverage and billing statements before leaving the office.
✓ What Works Well
- Modern, spa-like office environment
- Gentle and thorough clinical care
- Friendly and professional staff
✗ Areas to Improve
- Frequent billing and insurance errors
- Poor communication regarding records transfers
- Inconsistent administrative follow-up
- Do you accept my insurance plan?
- Why was I charged for a service I didn't authorize?
- How can I get my records transferred to a new office?
The office is beautiful and the care is top-tier.
Great clinical work, but the billing department is a nightmare.
They really care about their patients, especially veterans.
- Category Health & Medical
- City Huntersville
- State North Carolina
- Postcode 28078
- Country United States
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