Relation Insurance - Consultative Group
25800 N Depot St, Suite 200, Olmsted Falls, Ohio, 44138
Relation Insurance (formerly Consultative Insurance Group) has a long history of excellent service, but recent reviews suggest a decline in customer experience following the transition. While many long-term clients still praise individual agents like Vicki and Tracy for their responsiveness and care, others are frustrated by corporate-style service, long wait times, and difficulty getting simple quotes. It remains a solid choice for those with established relationships, but new clients may find the process less personal.
We analyze 69 public reviews for Relation Insurance - Consultative Group using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Experienced agents
- Personalized service (for long-term clients)
- Responsive staff
✗ Areas to Improve
- Corporate transition issues
- Long wait times
- Difficult to get quotes
- How do I reach a human?
- Can you help me with a new policy?
Great service for years
Hard to reach now
Still helpful agents
- Category Financial Services
- City Olmsted Falls
- State Ohio
- Postcode 44138
- Country United States
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