525 Pine St, Hartford, Wisconsin, 53027
Reliable Truck & Auto is a classic case of hit-or-miss service. When they are good, they are lifesavers, especially in winter emergencies. However, there is a recurring theme of rude phone etiquette and aggressive billing practices that leaves many customers feeling frustrated. If you need a tow, they are often the go-to, but be prepared for a potentially stressful interaction.
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If you are using them for a tow, clarify all costs upfront to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Lifesavers in the snow
Terrible customer service on the phone
Expensive but fast