Automobile · Towing & Auto Repair

Reliable Truck & Auto

525 Pine St, Hartford, Wisconsin, 53027

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Reliable Truck & Auto is a classic case of hit-or-miss service. When they are good, they are lifesavers, especially in winter emergencies. However, there is a recurring theme of rude phone etiquette and aggressive billing practices that leaves many customers feeling frustrated. If you need a tow, they are often the go-to, but be prepared for a potentially stressful interaction.

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We analyze 78 public reviews for Reliable Truck & Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 45/100
Pro Tip

If you are using them for a tow, clarify all costs upfront to avoid surprises.

24/7 Towing
AAA Provider
Pros & Cons

✓ What Works Well

  • Fast response for towing
  • Helpful in winter emergencies
  • Knowledgeable drivers

✗ Areas to Improve

  • Rude and dismissive phone staff
  • Aggressive billing
  • Inconsistent repair quality
Frequently Asked Questions
  • Are they available 24/7?
  • Do they accept AAA?
  • Are their rates fair?
User Feedback

Lifesavers in the snow

Terrible customer service on the phone

Expensive but fast