Automobile · Car Dealership
Reliance Chrysler Dodge Jeep Ram
5020 7th St, Bay City, Texas, 77414
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Updated: 19 May 2026
Authenticity Score: 60/100
About
This dealership has a very poor reputation for customer service, communication, and honesty. Many customers report bait-and-switch tactics, rude staff, and long delays in service. While some have had positive experiences with specific salespeople, the overall consensus is to be very cautious.
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We analyze 79 public reviews for Reliance Chrysler Dodge Jeep Ram using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
45/100
Transparency
30/100
Pro Tip
Be extremely cautious and verify everything in writing before signing any paperwork.
Large truck selection
Poor service reputation
Pros & Cons
✓ What Works Well
- Some helpful salespeople
- Large selection of trucks
- Easy online purchase process for some
✗ Areas to Improve
- Bait-and-switch tactics
- Rude and unprofessional staff
- Poor communication
Frequently Asked Questions
- Why is the registration taking so long?
- Are they honest about vehicle condition?
- Do they honor online prices?
User Feedback
Total waste of time and a hit to my credit score.
Worst experience I've ever dealt with.
They lied about the vehicle's condition.
Quick Info
- Category Automobile
- City Bay City
- State Texas
- Postcode 77414
- Country United States
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