Renal Medicine Associates
3900 E Lohman Ave, Suite B, Las Cruces, New Mexico, 88011
Patients generally praise the medical expertise of the doctors, noting their ability to explain complex kidney issues clearly. However, the office administration is a major pain point, with frequent complaints about scheduling follow-ups and staff turnover. While the clinical care is often described as top-notch, the administrative chaos makes it hard for some to maintain continuity. It is a mixed bag where the doctors shine but the front desk struggles.
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Request to see the same provider consistently to avoid the confusion caused by high staff turnover.
✓ What Works Well
- Highly knowledgeable doctors
- Clear communication of medical terms
- Professional bedside manner
✗ Areas to Improve
- Difficult scheduling process
- High staff turnover
- Inconsistent administrative follow-up
- Why is it so hard to schedule a follow-up?
- Are the new doctors as good as the previous ones?
Doctors are spot on with diagnosis
Front desk needs a serious overhaul
Continuity of care is suffering
- Category Health & Medical
- City Las Cruces
- State New Mexico
- Postcode 88011
- Country United States
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