Renal Medicine Associates
3821 Masthead St NE, Albuquerque, New Mexico, 87109
Renal Medicine Associates is highly valued by many patients for the long-term, compassionate care provided by their nephrologists. Patients often feel well-supported and informed about their kidney health. Conversely, there is a significant segment of patients who report major issues with administrative responsiveness, including difficulty scheduling, lack of follow-up on test results, and unprofessional communication from the front office.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are waiting for test results, don't wait for them to call you; be proactive and call the office repeatedly if necessary.
✓ What Works Well
- Strong clinical expertise and thorough care
- Compassionate and attentive doctors
- Clean and pleasant clinic environment
✗ Areas to Improve
- Significant administrative and communication failures
- Difficulty getting test results and follow-ups
- Inconsistent front-office professionalism
- How can I get my test results in a timely manner?
- Why is it so hard to reach the office by phone?
The doctors are angels, but the office management is a major bottleneck.
Great clinical care, but be prepared to chase them for follow-ups.
The staff is friendly, but the system feels overwhelmed.
- Category Health & Medical
- City Albuquerque
- State New Mexico
- Postcode 87109
- Country United States
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