38-08 Union St, Suite 3L, Flushing, New York, 11354
Rendr (Dr. Haifan Chen) is a large, busy practice that offers convenient access but suffers from significant administrative challenges. Patients often report long wait times, poor communication, and frustration with billing. While some patients find the doctors to be capable and kind, the overall experience is frequently marred by poor management and a lack of respect for patient time.
If you must visit, try to schedule the first appointment of the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
The doctors are good, but the office is a mess.
I waited for hours even with an appointment.
The front desk staff is rude and unhelpful.