Renken Dentistry
2801 Mansion Rd, empty, Springfield, Illinois, 62711
Renken Dentistry is generally well-regarded for its friendly staff, professional care, and comfortable office environment. Patients often praise the dentists' expertise and the thoroughness of the cleanings. However, there is a significant volume of negative feedback regarding billing errors, poor communication from the billing department, and aggressive upselling. While the clinical care is often praised, the administrative and financial aspects of the practice are frequent sources of frustration for patients.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify your insurance coverage and get a written estimate before any procedure.
✓ What Works Well
- Friendly and professional staff
- Thorough and gentle care
- Comfortable and inviting office
✗ Areas to Improve
- Billing and insurance errors
- Poor communication from billing department
- Aggressive upselling of services
- Why was my bill higher than quoted?
- Do you accept my insurance?
- Can I get a same-day emergency appointment?
Great clinical care, but billing is a mess.
Staff is friendly, but admin is disorganized.
Be wary of unexpected charges.
- Category Health & Medical
- City Springfield
- State Illinois
- Postcode 62711
- Country United States
readers daily.