RenovaSmiles - Arlington
2719 Washington Blvd, empty, Arlington, Virginia, 22201
This practice is deeply polarizing. Many patients love the modern, tech-forward approach and the friendly, efficient staff. However, there is a significant and recurring pattern of complaints regarding aggressive upselling, billing errors, and poor communication. Patients often feel like they are being treated as a number in a corporate machine rather than as individuals, leading to a lack of trust.
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Always get a detailed, itemized treatment plan in writing before any procedure.
✓ What Works Well
- Modern, tech-forward office
- Convenient online scheduling
- Friendly and efficient clinical staff
✗ Areas to Improve
- Frequent billing and insurance issues
- Aggressive upselling of services
- Poor operational management
- Why was I billed for services I didn't request?
- Is this practice in-network?
- Why is the billing so confusing?
Feels like a production line
Great tech, but bad business practices
Billing is a nightmare
- Category Health & Medical
- City Arlington
- State Virginia
- Postcode 22201
- Country United States
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