Republic Services
2611 Olthoff Dr, Muskegon, Michigan, 49442
Republic Services in Muskegon faces overwhelming criticism. Customers frequently complain about poor customer service, long hold times, hidden fees, and inconsistent trash pickup. Many reviewers feel the company takes advantage of its market position, leading to frustration and a desire to switch to local competitors. While a few customers report positive experiences, the vast majority of feedback is negative, focusing on billing issues and a lack of accountability.
We analyze 77 public reviews for Republic Services using our data models and filter out spam to highlight only authentic feedback.
If you cancel, be sure to explicitly ask about bin pickup fees and confirm your auto-pay is also cancelled.
✓ What Works Well
- Some drivers are friendly
- Reliable pickup for some
- Competitive rates for a few
✗ Areas to Improve
- Poor customer service
- Hidden fees and price hikes
- Inconsistent pickup
- Why is my bill so high?
- How do I cancel my service?
- Why was my trash not picked up?
Worst company I've ever dealt with.
Billing is a nightmare.
Switch to a local company if you can.
