13617 Caldwell Dr, Suite 100, Austin, Texas, 78750
This clinic has a very polarized reputation. While many patients praise the doctors for their expertise and care, there are significant complaints regarding the administrative staff, billing practices, and communication. Some patients feel like they are treated poorly or dismissed, while others have had life-changing positive experiences.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, ask to speak with a manager immediately rather than relying on the general call center.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin is a nightmare.
I felt like a number in a factory.
Billing is confusing and unresponsive.