RESCUEMD - PRIMARY CARE AND WEIGHT LOSS
945 Stockton Dr, Suite 6100, Allen, Texas, 75013
Patients generally love Dr. Okoro for her thoroughness and bedside manner. The clinic is praised for being clean and efficient. However, there are recurring complaints about billing transparency and difficulty reaching the office by phone.
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The office prefers text communication over phone calls for faster responses.
✓ What Works Well
- Dr. Okoro is thorough and kind
- Clean and attractive facility
- Efficient check-in process
✗ Areas to Improve
- Billing transparency issues
- Hard to reach by phone
- Occasional long wait times
- Why are there extra charges on my bill?
- Is it always this hard to call the office?
Dr. Okoro is a gem, but the billing department is confusing.
Great care, but they need to answer the phones.
I feel heard and respected here.
- Category Health & Medical
- City Allen
- State Texas
- Postcode 75013
- Country United States
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